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Tankless Water Heater Repair

Emergency Plumbing Services in West Jordan

Local Help When Plumbing Problems Cannot Wait

When water is coming from where it should not, drains stop working, or the hot water suddenly disappears, you need emergency plumbing services in West Jordan from a team that can respond quickly and communicate clearly. At Nearby Plumbing, we run calls around the clock so families can get help when a pipe bursts, a sewer backs up, or a water heater fails without warning. We are a veteran owned plumbing company based here, and our focus is to restore essential service with practical solutions and straightforward information.

We know that plumbing trouble disrupts work schedules, family routines, and everyday comfort. Our team listens first, explains what we can do next, and keeps you informed throughout the visit so you are not left guessing. From the first call to the final walkthrough, we work to combine disciplined organization with a neighborly attitude, which is why our tagline is Plumbing With Integrity Since 02.

Because we operate locally, we understand the way hard water, older home layouts, and city permitting affect real repairs for real homes. That local knowledge, along with written estimates and documented warranties, helps homeowners move forward with confidence instead of uncertainty.

When your tankless water heater isn’t performing like it should, trust Nearby Plumbing to fix it right. Call Nearby Plumbing at (385) 308-5384 or schedule your repair online today.

Local, Veteran Owned Plumbers Ready When Your Home Needs Help

When you call for help, you are reaching a team that has organized its work using routines shaped by Air Force service. At Nearby Plumbing, veteran ownership influences how we schedule, how we prepare for each call, and how we communicate with you before, during, and after the job. Our goal is to arrive within practical appointment windows, be prepared with the right tools, and keep the visit orderly from start to finish.

We operate from a base here in West Jordan and handle calls across Greater Salt Lake City. That local structure means neighborhood crews know the streets, typical home layouts, and city requirements, which helps with realistic arrival times and smoother coordination when projects require permits or inspections. You speak with staff who understand the area, including the hard water conditions that affect fixtures, water heaters, and supply lines.

Our phones are answered 24 hours a day for emergencies, and we work to offer same day appointments whenever conditions, staffing, and parts availability allow. Many callers reach us during stressful moments, such as active leaks or sewage odors. We respond by listening carefully, asking focused questions, and explaining what we can do that day versus what may require follow up, so expectations remain grounded and clear.

Plumbing With Integrity Since 02 is more than a phrase for us. Since 2002 we have built a steady presence in local neighborhoods by pairing that disciplined approach with fair pricing, written paperwork, and a commitment to leaving homes protected and clean. Many reviews from nearby households mention punctual arrivals, technicians who take time to explain issues, and work that is often completed in a single visit when parts and conditions allow.

What To Do When A Plumbing Problem Disrupts Your Day

In a plumbing emergency, a few simple steps can limit damage and make the visit more efficient. You do not need to diagnose the issue on your own, and you never need to put yourself at risk to prepare for our arrival. When something goes wrong, your first priority is safety and preventing additional water or waste from spreading through the home.

If you see a major leak from a pipe or fixture, the most helpful action is often to turn off the main water supply. Many homes have a shutoff valve in the basement, mechanical room, or near where the main line enters the house, and some have a curb stop near the street. If you are unsure where yours is, our team can talk you through common locations during the call. For suspected sewer backups, such as multiple drains gurgling or sewage appearing in lower level fixtures, it is usually best not to run additional water or flush toilets until we evaluate the situation.

Electrical safety matters whenever water collects near outlets, appliances, or panels. If water is spreading close to electrical systems, keep a safe distance and let us know right away so we can plan the visit appropriately and recommend when to contact an electrician. For gas water heaters that show signs of trouble, such as unusual smells or flame issues, step away from the area, avoid open flames, and call us so we can advise on safe next steps.

When you call, we will ask a few focused questions such as where the issue is located, how long it has been happening, and whether the main water is off. These details help us choose tools, parts, and the right time window. You do not need to know pipe sizes or technical terms. We translate your description into an action plan and work to coordinate a visit that fits around your other commitments as much as possible.

How Our Plumbers Handle Your Call From First Visit To Final Walkthrough

Knowing what will happen when a plumber arrives can remove a lot of uncertainty. At Nearby Plumbing, we follow a clear process so you understand who is coming, what they are doing, and how decisions will be made before any repair begins. Our team aims to combine the structure of a well run operation with the courtesy you would expect from a neighbor.

Your First Call & Scheduling

When you first contact us, we listen closely to what you are experiencing, ask clarifying questions, and then explain the next steps in plain language. We confirm your address, set an appointment window, and provide realistic expectations about whether the visit will focus on diagnosis, repair, or both, depending on parts, access, and project size. You will know who to expect at your door and how to reach us if you need to adjust the timing.

On Site Diagnostic & Protection Of Your Home

Our technicians arrive in uniform with stocked vehicles so many common problems can be handled in one trip. Before entering your home, they introduce themselves and review the issue with you directly. Inside, they put down coverings to protect floors and nearby surfaces and take care to move through the space in a way that respects your routines and privacy. The first task is always to complete an appropriate diagnostic, such as testing fixtures, inspecting accessible piping, or checking equipment.

Written Estimates, Repairs & Final Walkthrough

Once we understand the source of the problem, we explain what we found and present options. You receive a written estimate that separates any diagnostic charge from the repair or replacement choices. This estimate lists labor, major parts, and expected timelines, and when relevant we include simple notes on estimated lifespan or maintenance needs so you can compare short term and longer term paths. We welcome questions and adjust the scope to fit what you authorize.

During the work, our goal is to keep you updated as key steps are completed. When the repair or installation is finished, we test the system with you present whenever practical, whether that is running fixtures, checking drain flow, or confirming hot water performance. We then complete a final walkthrough that covers what was done, what parts were used, any maintenance suggestions, and what to watch for in the future. Before we leave, we clean up our work areas and remove debris so your home looks as close as possible to the way it did when we arrived.

We leave you with written documentation that may include work orders, warranty terms, and, for larger projects, copies of permits or inspection records. These papers, along with our internal service records, help support any warranty questions or future evaluations of your system.

Plumbing Services For Everyday Issues & Bigger Repairs

Plumbing problems range from small annoyances to serious disruptions. Our team is prepared to address both, which means you do not have to search for a new company every time a different issue appears. We handle a broad set of residential services and tailor recommendations to the condition of your home and the priorities of your household.

Leaks, Drains & Sewer Backups

For many homeowners, the first call is about leaks and clogs. We perform leak detection to track down hidden problems inside walls, ceilings, and slabs, and we repair accessible piping where practical. For drains and sewers, we use methods such as augering, rooter service, and hydro jetting to clear stubborn blockages and restore flow. When there are signs of recurring sewer issues, such as frequent backups or foul odors, we discuss whether further inspection or line repair is appropriate instead of relying on temporary fixes.

Water Heater Repair & Replacement

Hot water is essential for showers, laundry, and dishes, so water heater concerns often feel urgent. We repair and replace both tank and tankless water heaters and help you compare options based on household size, usage patterns, and available space. When common models and parts are in stock on our vehicles or at our local supply sources, we aim to complete many replacements in a single visit. During installation, we pay attention to venting, gas or electrical connections, and code requirements so the unit is set up correctly for long term performance.

Larger Projects & System Evaluations

Some homes in the area eventually need larger projects, such as whole home repiping, main line repair, or gas line work. These jobs require planning and coordination. We work with you to map out phases, explain how we protect interiors during pipe replacement, and describe how we route or replace lines to balance code requirements with practical access. When projects intersect with remodeling, we communicate with your other contractors as needed so plumbing tasks fit into the broader schedule.

For homeowners who want a more complete picture of their system, we offer whole system evaluations upon request. During these visits we look at visible piping, fixtures, shutoffs, and equipment, and we discuss observed risks such as aging materials or inadequate capacity. The goal is not to rush you into work, but to provide clear information so you can plan improvements over time instead of only reacting to failures.

Local Plumbing Challenges We See & How We Plan Around Them

Homes here are shaped by local water conditions, building ages, and city requirements. Because Nearby Plumbing has served this region since 2002, we see patterns that help us anticipate issues and design solutions that make sense in the long run. This local understanding is part of how we reduce surprises for our customers.

Hard Water & Its Effect On Your System

Hard water is a fact of life in many parts of Greater Salt Lake City. Over time, minerals in the water form scale inside water heaters, on fixture surfaces, and within small passages in valves and appliances. This buildup can reduce hot water capacity, lower efficiency, and contribute to leaks or early failure. When we work on your equipment, we factor this into our recommendations, whether that means suggesting certain maintenance intervals, talking through water treatment options, or sizing replacements to handle actual conditions rather than ideal ones.

Aging Pipes & Sewer Lines In Older Homes

Older homes in and around West Jordan often have original piping or sewer lines that are reaching the end of their practical life. We see galvanized pipes with interior corrosion and older sewer lines that have shifted, settled, or allowed roots to intrude. When we inspect these systems, we explain what we find in straightforward terms and compare approaches such as targeted repairs versus more extensive repiping or line replacement. We also discuss how these choices may affect future access, landscape, and interior finishes.

Permits, Inspections & Prepared Service Vehicles

Because we work here every day, we are familiar with how local municipalities handle permits and inspections for main line work, gas additions, and significant repiping projects. When a job requires approvals, we manage that process on your behalf, from submitting permit applications through coordinating inspection times. After inspectors review and sign off, we provide you with copies of approvals or inspection cards for your records.

Our crews keep service vehicles stocked based on the problems we most often see in this part of Utah, including fittings, valves, and components suited to the materials common in local homes. This preparation means many fixes can be completed in a single visit. We also pay attention to feedback and review patterns from local clients, which helps us fine tune our scheduling, communication, and stocking decisions so future visits are even smoother.

Clear Pricing, Financing Options, & Documented Warranties

Cost is one of the biggest concerns homeowners have when they call a plumber, especially for urgent problems or larger projects like repiping. At Nearby Plumbing, our goal is to remove as much uncertainty as we reasonably can before you authorize work. We do this by putting prices and scopes in writing and talking through trade offs in plain language.

Written Estimates You Can Review

When we complete a diagnostic and are ready to propose solutions, we present a written estimate that clearly lists labor and significant parts. Where practical, we offer both flat rate and itemized options, and we separate any diagnostic fee from the repair or replacement line items. You see what is included so you can compare approaches, such as a focused repair versus a more comprehensive upgrade, along with realistic expectations for how long each option is likely to serve your home.

Financing & Payment Choices For Larger Projects

For larger jobs such as main line repair, whole home repiping, or major water heater upgrades, the total can be substantial. To help households move forward with needed work without undue strain, we provide financing options and practical payment choices for qualifying projects. During planning, we explain how these programs work, what typical payment schedules look like, and what steps are required to apply, all in straightforward terms so you can decide if financing fits your situation.

Invoices & Warranties That Match The Work

Once you approve a scope, we match our billing to that agreed plan. The invoice you receive reflects the work performed and the structure of the estimate. We supply clear receipts and keep internal service records that link to your address and project description, which can be useful for insurance questions or future sales of the home.

We also document warranty coverage for parts and labor in writing. During the final walkthrough we review what is covered, for how long, and how to request follow up if something does not perform as expected within that period. Our local presence and established office make it straightforward for you to reach us with warranty questions or additional needs later on.

Don’t let a malfunctioning tankless water heater disrupt your routine—call Nearby Plumbing today at (385) 308-5384 or book your repair service online for fast assistance.

Frequently Asked Questions

How quickly can your team get to my home for an emergency?

We answer calls at all hours and work to reach emergency situations as quickly as conditions allow. Response times depend on factors such as the time of day, weather, current call volume, and how far your home is from our base in West Jordan, and we will always share a realistic arrival window during the call. When multiple emergencies are active, we prioritize based on severity, for example active flooding or sewer backups that pose health risks. Even when we cannot be there immediately, we explain what you can do to limit damage until we arrive. Throughout the process, we keep communication open so you are not left wondering if help is on the way.

Will I know the price before you start any plumbing work?

Yes, our standard approach is to review pricing with you before we begin repairs or replacements. After an initial diagnostic, we prepare a written estimate that separates any evaluation fee from the proposed solutions, and we explain each line in everyday language. You can see what labor and major parts are included and what your total would be for each option. We do not move forward until you choose an approach and sign off on the scope. This process helps prevent surprises at invoice time and gives you a chance to ask questions about cost and value before deciding.

Can you help with permits and inspections for bigger plumbing projects?

For projects that require city approval, such as many main line repairs, significant repiping, or gas line additions, we handle the permit and inspection coordination on your behalf. The specific requirements depend on the jurisdiction and the nature of the work, and our team stays familiar with how local offices typically process these requests. We submit the necessary paperwork, schedule inspections at appropriate stages, and adjust our project timeline to fit those appointments. When inspectors complete their review, we share the results with you and leave copies of permits or inspection cards for your records.

How do you protect my floors and keep my home clean during repairs?

Protecting your home is a core part of how we work. Our technicians arrive with coverings such as drop cloths and floor protection and place them in work areas before setting down tools or removing materials. We take care to route hoses and equipment in ways that limit contact with finished surfaces as much as practical. Throughout the job, we gather debris in designated containers instead of leaving scrap scattered around living spaces. At the end of the visit, we sweep, wipe down, and pick up our work areas and review them with you during the final walkthrough so you can confirm everything meets your expectations.

Do you offer financing for large plumbing jobs like repiping or main line repair?

We recognize that major plumbing projects can be a significant unplanned expense, so we make financing options available for many larger jobs. The exact terms depend on the program and your qualifications, and we explain these up front before you apply. During the estimate review, we can walk through payment schedule examples and how they relate to the proposed scope so you can decide what fits your budget. Our aim is to give you clear, practical information about payment choices so needed repairs are more manageable. You are never obligated to use financing, and you remain in control of which option you choose.

Can you repair both tank and tankless water heaters?

Yes, our plumbers work on both traditional tank style water heaters and tankless units. When you call, we will ask a few questions about your current equipment so we can prepare appropriately, such as brand, approximate age, and whether it is gas or electric. On site, we diagnose issues like inconsistent hot water, strange noises, or leaks, then explain your options for repair versus replacement. If a new unit is the practical choice, we help size it based on your household’s usage and discuss tank and tankless configurations in terms of cost, efficiency, and space. When compatible models and parts are available, we strive to complete many water heater replacements in a single visit.

What makes your plumbing company different from others in the area?

Nearby Plumbing is veteran owned and operated, and that background shapes everything from our punctual arrivals to how we document work. We have been serving homes from our West Jordan base since 2002, which means we understand regional issues like hard water buildup, aging plumbing in older neighborhoods, and local permit processes. Our focus on transparent, written estimates and clear explanations helps homeowners compare options instead of feeling pressured into one path. We combine 24 hour availability and same day appointments when possible with careful protection of your home and thorough cleanup. Many clients tell us that this mix of discipline and neighborly service is what leads them to recommend us to friends and family.

Call Nearby Plumbing For Reliable, Local Service

When a plumbing issue threatens to damage your home or interrupts daily life, you deserve a team that responds quickly, communicates clearly, and treats your space with care. Nearby Plumbing provides emergency plumbing services in West Jordan with a veteran guided approach that values punctuality, straightforward pricing, and complete documentation. From urgent leaks and sewer backups to planned upgrades and larger projects, we work to offer practical options that fit your home and budget.

We are based locally, answer calls at all hours, and send uniformed technicians who protect your floors, explain their findings, and leave you with written records and warranty terms. If you are facing a plumbing problem now or want to discuss an upcoming project, reaching out is the first step toward a solution that feels manageable instead of overwhelming.

To schedule service or talk through a plumbing concern with our team, call (385) 308-5384.

Plumbing Service With Integrity, Guaranteed

  • 22+ Years in Business
    With 22 years of experience, we have built a reputation for reliable service and expert plumbing solutions.
  • Transparent Communication
    We believe in keeping you informed every step of the way, so you always know what to expect.
  • Veteran-Owned & Operated
    Proudly owned by Air Force veterans, we deliver top-notch service with integrity just as we served our country.
  • Affordable Pricing & Financing Options
    We offer affordable pricing to fit your budget, with flexible financing options available for any project.
  • Same-Day & Emergency Service
    Plumbing emergencies can't wait. Call us anytime for immediate help!
  • 100% Satisfaction Guarantee
    We're so confident you'll be happy with our services, we guarantee it!

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Hear From Our Valued Customers

Read Our Five-Star Reviews
    “Prompt & Professional Service”
    “When our water heater stopped working, Kris came out promptly, gave us all our options, and installed a new water heater in a couple of hours for a good price. Professional, considerate, and great to work with!”
    - Daniel R.
    “Best Service Possible”
    “Nearby Plumbing did a great job replacing my water heater. They finished the job in a timely manner and were more than happy to give the best service possible.”
    - Danielle M.
    “Great Service Same-Day”
    “Nearby Plumbing was great! I had an issue with my master bath and they were able to come out the same day, identify the issue, and get the report sent over to insurance quickly. I would recommend.”
    - Brian D.
    “Exceptional Work”
    “Nearby Plumbing is awesome! Kris was incredibly professional and extremely experienced. They worked with my schedule and more importantly, the work was exceptional. I use them again the next time I need a plumber!”
    - Joseph Y.
    “Highly Recommend”
    “Drew was so great and provided awesome service! I will definitely call them again for any plumbing needs. I highly recommend Nearby Plumbing's services to anyone!”
    - Lynn C.
    “Same-Day Service & Quality Work”
    “Very competitive pricing, same-day service, and quality work. I contacted them about replacing my water heater, and they came out within an hour. Great work.”
    - Nick G.
    “Courteous & Professional”
    “Drew replaced my water heater the same day I called. He was courteous, professional, and did great work. The price was half of what I was quoted earlier in the day. I am so happy with Nearby Plumbing.”
    - Nancy D.
    “Quick Turnaround Time”
    “These guys went out of their way to help my father-in-law fix his water heater that wasn’t sending hot water to the faucets. As a business owner, I appreciated the quick turnaround time and for helping him take care of this.”
    - Corey L.
    “Excellent Service & Quality Products”
    “Kris from Nearby Plumbing was awesome! He looked at the situation and gave me some options and advice. Fortunately, he had a unit with him and completed the job in just a few hours. Excellent service, quality products, and an affordable price.”
    - Carl S.

Industry-Best Product Brands We Offer

  • Rheem Pro Partner
  • Rheem
  • Bradford White Water Heaters
  • Navien
  • TOTO
  • Rinnai
  • Noritz
  • AO Smith
  • State Water Heaters
  • Kohler
  • Delta Faucet Company
  • Moen
  • American Standard
  • InSinkErator
We Are Air Force Veteran Owned & Operated Serving You With Integrity & Excellence